Distance Education

Southern Online gives you flexible, high-quality learning built for real life. Access your courses in D2L Brightspace, connect with instructors and support services, and stay on track with clear tools, tutorials, and resources designed for online success.

Start Here: Your Online Checklist

Use this checklist to get ready before classes begin. Completing these steps early helps you avoid common issues in week one.

  1. Log in to D2L Brightspace

    Sign in and verify you can access your dashboard and class tiles.

    Open Log in to D2L Brightspace

  2. Confirm your username and password

    Brightspace Username: First part of your email address before the @southernwv.edu (Do not add the @southernwv.edu) Brightspace Password: The same as your email password If login fails, reset credentials before your first assignment deadline.
  3. Know when courses appear

    Access to your Brightspace D2L online class(es) will begin on the first day of classes.
  4. Set up the Brightspace Apple mobile app

    Install the app and sign in to receive announcements and due-date reminders.

    Open Set up the Brightspace Apple mobile app

  5. Set up the Brightspace Android mobile app

    Install the app and sign in to receive announcements and due-date reminders.

    Open Set up the Brightspace Android mobile app

  6. Check student email and spam/junk

    Important class updates are sent to your student email account.

    Open Check student email and spam/junk

  7. Support and Help Links

    Save key support contacts now so you can get help quickly.

    Open Support and Help Links

Online Class Expectations and Netiquette

Online learning works best when communication is respectful, timely, and professional.

  • Participate Regularly

    Log in multiple times each week, review announcements, and engage in class discussions and activities.
  • Communicate Professionally

    Use respectful language, clear subject lines, and complete messages when contacting classmates, instructors, or support staff.
  • Meet Deadlines

    Track due dates in Brightspace and submit assignments early when possible to avoid last-minute technical issues.
  • Protect Academic Integrity

    Complete your own work, cite sources appropriately, and follow course and college policies for honest academic work.
  • Be Active in the Learning Community

    Contribute thoughtfully in discussion boards and group activities to support a collaborative online classroom environment.
  • Ask for Help Early

    If you are confused about content, technology, or deadlines, contact your instructor or support services as soon as possible.

Read Netiquette Guidelines for Online Communication

Technology and Access Requirements

A reliable setup helps you stay on track and reduces technical interruptions.

Minimum Technology Requirements

For Brightspace minimum requirements and browser support

Tips on being successful in online classes:

Learning Environment

  • Make sure you have a private space where you can study. This will help lend importance to what you are doing as well. Your own space where you can shut the door, leave papers everywhere, and work in peace is necessary. If you try to share study space with the dining room or bedroom, food or sleep will take priority over studying.

Getting Started

  • Familiarize yourself with the course’s online delivery system (Brightspace D2L). Learn what modules and links you have access to and how you can use them to get to where you want to go. Find the course syllabus, schedule, calendar, requirements, methods of communication, where you go for help, etc.

Keeping it Going: Daily

  • Utilize the tutors we have available. We have Southern’s Academic Support Specialists as well as Online live tutors (called BrainFuse). You can contact an Academic Support Specialist by calling 7658. For BrainFuse, click of a button located on the Navigation within Brightspace D2L.
  • Speak up if you are having problems. Your instructor will advise you regarding your avenues for help but, generally, you have several options. First, look around the program to try to find the answers to your questions. When you enrolled in an online course, you indicated your understanding that you could work in a self-directed environment. You can also post or send inquiries to your classmates. If you have a question, it’s not unlikely that someone else has already had that same question. One of the strengths of an online class is that it can promote working cooperatively. If another student can help you, he/she probably will, and if you can explain something to your classmates in need, you will not only help them out, you will reinforce your own knowledge about the subject. Finally, you may contact your instructor with any unanswered.
  • Log on to your course every single day. A minimum of 5-6 days a week is required. Once you get into the online course system, you will be eager to see who has commented on your postings and read the feedback of your instructor and peers. If you let too many days go by without logging on to your course discussion group, you will get behind and find it very difficult to catch up. You are expected to give to and take at least as much from an online class as you would from a traditional face-to-face course.

Get Involved! Make it Something!

  • Remember that your instructor cannot see you, so you must be explicit with your comments and requests. If you are having technical difficulties, or problems understanding Something about the course, you MUST speak up. Otherwise, there is no way that anyone will know that Something is wrong.
  • Take full advantage of online chats or discussions. Whatever you can do to avoid feeling isolated is extremely important, and participating in online chats or discussions will give you access to other students who are taking the same course as you at the same time.
  • Participate! Whether you are working alone, or in a group, participate.e Contribute your ideas, perspective, and comments; and read your classmates. Your instructor is not the only source of information in your course—you can gain great insight from your peers, and they can learn from you as well.
  • Take the program and yourself seriously. Elicit the support of your colleagues, family, and friends before you start on your online adventure. This built-in support system will help you tremendously since there will be times when you will have to sit at your computer for hours at a stretch in the evenings and on weekends.
  • Be polite and respectful. Even when you are anonymous, you should not let yourself go. Remember, you are dealing with real people on the other end of your connection. Being polite and respectful is not only common sense, but it is also absolutely obligatory for a productive and supportive online environment. In a positive online environment, you will feel valued by your instructor and valued by your classmates. Your work will have greater value as well.
  • Brightspace Browser and Device Requirements

    Use the latest supported browser version for best performance, accessibility, and security. Brightspace requires JavaScript and cookies to be enabled.

    View Brightspace Browser and Device Requirements

  • Stable Internet Connection

    Use a reliable internet connection for quizzes, uploads, and live course activity. Unstable connections can cause interruptions and session timeouts.

    View Stable Internet Connection

  • Brightspace Pulse Mobile App

    Brightspace Pulse helps students stay organized with alerts, due dates, and course updates on mobile devices.

    View Brightspace Pulse Mobile App

  • Respondus LockDown Browser

    Some courses require Respondus LockDown Browser for quizzes. Check your course instructions before test day.

    View Respondus LockDown Browser

Support and Help Links

You are not on your own. These offices can help you quickly.

  • IT Help Desk

    The Helpdesk is a one-stop-shop area to support the college community. From this central page, a student or employee can reset their password, put in a work order, browse FAQs on several topics, and find important contact information for other offices.

    Go to IT Help Desk

  • Student Services

    We help people improve their lives through education. Contact us via SSConnect to speak with a live representative Monday through Thursday between 9 AM and 5 PM.

    Go to Student Services

  • Financial Aid

    Paying for college is one of the largest single investments you or your family will make, and we strongly believe your education is well worth the investment. Southern West Virginia Community and Technical College offers quality educational opportunities that are both accessible and affordable on various campus locations convenient to the Lincoln, Logan, and Williamson areas. Southern West Virginia Community and Technical College is an “open admissions” institution and supports the philosophy that residents should have access to higher education opportunities equivalent to their abilities and interests. We are here to assist and guide you throughout your experience on our campus and to offer career opportunities that will help shape your future. The mission of the financial aid office is to assist students in pursuing their educational goals by educating students, parents, and the community about federal, state, institutional, and private aid opportunities, which allows students to focus on academic success by removing financial barriers. Southern is dedicated to helping students afford an excellent education. Learn more about financial aid assistance, scholarships, and programs that put your education within reach. Connect with Financial Aid via SSConnect Monday – Thursday | 9 AM – 5 PM Meet with representatives from Student Services, Financial Aid, Advising, and more via Zoom with SSConnect! We are here to help you with all your needs in our virtual student center. Click here to connect to SSConnect

    Go to Financial Aid

Online Learning Terms to Know

New to online classes? These quick definitions explain common terms you’ll see in Brightspace, course syllabi, and college communications.

Asynchronous Learning
Course activities completed on your own schedule within posted deadlines.
Synchronous Learning
Live online class sessions where students and instructors meet at the same time.
LMS (Learning Management System)
The online platform used to access course materials, assignments, grades, and communication tools (Brightspace D2L).
Netiquette
Expected standards for respectful, professional communication in online classes.
Proctored Exam
An exam monitored by approved procedures or software to verify student identity and testing integrity.
Discussion Board
An online forum where students post responses and engage with classmates on course topics.
Academic Integrity
Completing your own work honestly and following college and course rules on plagiarism and misconduct.
Accessibility Accommodations
Approved supports and services that ensure equal access to course content and assessments.

You’re Supported Every Step of the Way

From your first login to final exams, Southern provides tools, people, and services to help you learn confidently online. Reach out anytime you need assistance.