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Student Services Specialist -Technical Programs

Grant Funded Position.   Non-Classifed        Regular Full-Time with Benefits.

Summary:  Candidate must facilitate the admission of students into higher education, to assist in the process for acquisition of financial aid, to monitor students' academic progress and to provide support in a collegiate environment that allows students to persist to the point of reaching their unique academic goals.  The position counsels and advises students in technical programs, and assists in the coordination and delivery of student services to assist these students.  This position has the knowledge to assist students through recruitment, admission, financial aid, registration, retention, graduation, and career rediness.  Reponsibilities:  Responsible for planning, organizing, directing, and controlling student services activities for students enrolled in technical programs at assigned campus(es) and off-campus sites.  Student Services functions may include recruitment, advising, registration, orientation, counseling, disability services, placement testing, degree audits, student activities, financial aid, tutorial services, career planning, and job placement.  Student Services Specialist- Technical Programs are responsible for developing varied structured programs, workshops, and seminars for campus and/or online delivery to assist students enrolled in technical programs.  Student Services Specialist-Technical Programs may be responsible for assisting with campus-wide and/or  home campus coordination of student associations or clubs for technical students including but not limited to Skills USA and the National Technical Honor Society.  Canidate must advise students regarding academic programs, course selection, and institutional transfer.  Assists students with basic financial aid process and answer basic financial aid questions.  Work with Academic adminstration and program faculty on understanding programmatic needs and other aspects of their programs in order to assist students with persistence and completion of the program(s).  Maintain current knowledge of applicable federal, state, and institutional procedures, and policies.  Maintains comprehensive participation records and prepares reports, as needed.  Work with Student Services' personnel to conduct appropriate recruiting, outreach, and information sharing activities to prospective technical students through written and verbal correspondence, college fairs, open houses, high school visits, various community functions, and other activities.  Student Services Specialist-Technical Programs must maintain positive relationships with local high schools, and ensure Southern is represented at community functions and events.  Assist with general registration by helping manage the registration process, providing advising, counseling, and data input services at assigned campus.  Perform other duties as assigned.  Requirements: At least 2 years Student services, counseling, academic advising and/or financial aid experience in a higher education setting.  Must have strong people skills; strong customer service skills; knowledge of counseling theories; knowledge of computer information skills; ability to work as an effective team member; ability to intervene in a crisis situation; must maintain a positive attitude; demonstrate interpersonal communication and adminstrative skills; problem solving experience and skills; must have strong skills in setting priorities, organization, and time management; must be able to demonstrate excellent oral and written communication skills; considerable knowledge of the principles of individual appraisal; including interviewing, occupational testing and evaluation of personal traits and abilities.  Education:  Master's Degree required with a preference for degrees in Counseling, Student Personnel, (Guidance and Counseling), Psychology, or Education.  Combination of education, training, and experience considered in liue of Master's Degree.  Applications will be reviewed on Monday July 9, 2018